LEGAL

Privacy Policy

Your privacy is important to us. Learn how we protect and manage your personal information.

Last Updated: December 2024

Pecbora ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, digital tools, and property reporting solutions.

By accessing or using Pecbora's services, you agree to this Privacy Policy.

1 Information We Collect

Personal Information

We may collect personal information you provide directly to us, such as:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Property or mailing address
  • Digital signatures
  • Payment details (if applicable)
Automatically Collected Information

We may collect certain information automatically when you use our website or services, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage data (such as actions taken on our website or forms completed)

2 Media Uploads (If Applicable)

At this stage, Pecbora does not allow users to upload personal media (such as photos or videos) directly to our website. If this changes, this section will be updated to explain how such files are handled.

3 How We Use Your Information

We use the information we collect for purposes including:

  • Delivering our services, including digital condition reports and digital signature tools
  • Processing transactions and payments
  • Communicating with you regarding your reports, requests, or service updates
  • Improving and personalizing our services
  • Sending promotional offers or updates (only with your consent)
  • Maintaining security and preventing fraudulent activities
  • Meeting legal and regulatory obligations

4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Provide essential website functionality
  • Analyze website usage to improve services
  • Support optional marketing and advertising (only with your consent)

You can manage your cookie preferences via your browser settings. Disabling certain cookies may affect your ability to use some features of our services.

5 Who We Share Your Data With

We may share your personal information with:

  • Service Providers: For hosting, data storage, payment processing, analytics, and operational support.
  • Payment Processors: Such as Stripe, Apple Pay, or Google Pay, depending on your chosen payment method.
  • Business Partners: Only with your explicit consent.
  • Legal Authorities: If required by law or for fraud prevention, safety, or legal compliance.
  • International Data Transfers: See section 9 below.

We do not sell your personal data to third parties.

6 Data Storage & Security

We store your data securely using reputable hosting providers with protections such as:

  • Encryption
  • Secure servers
  • Access controls

While we take reasonable steps to safeguard your data, no system can guarantee absolute security.

7 How Long We Retain Your Data

We retain personal information only as long as necessary for the purposes outlined in this policy, including legal or business obligations.

For example:

  • Data related to condition reports may be retained as long as required for legal documentation or your access.
  • Payment data may be retained for accounting and tax purposes.

Once your data is no longer needed, we will securely delete or anonymize it.

8 Your Privacy Rights

Pecbora currently operates from Australia and complies with the Australian Privacy Act 1988. As we expand globally, we are committed to complying with relevant privacy laws in other jurisdictions where our services become available.

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data (subject to legal obligations)
  • Object to or restrict certain types of data processing
  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at pecbora@gmail.com.

9 Where Your Data Is Sent

Pecbora uses secure, reputable cloud service providers that may store or process your data in data centers located outside of Australia. These include cloud hosting and payment platforms.

We ensure that appropriate protections and legal safeguards are in place for any cross-border data transfers.

10 Children's Privacy

Pecbora does not knowingly collect personal data from individuals under the age of 16. If we become aware of such collection, we will delete the information promptly.

11 Third-Party Links

Our website and reports may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing your information.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page, and your continued use of our services after such updates constitutes your acceptance.

13 Contact Us

For questions about this Privacy Policy or to make a privacy-related request, please contact us:

Pecbora Privacy Team

Email: pecbora@gmail.com

Website: www.pecbora.com

14 Language

This Privacy Policy is written in English. If it is translated into other languages for convenience, the English version will prevail in case of any differences or inconsistencies.

15 Feedback and Suggestions

We welcome your feedback on this Privacy Policy and our privacy practices. You may send suggestions or questions to pecbora@gmail.com. While we appreciate your input, we are not obligated to implement suggestions.

16 Accessibility

If you require this Privacy Policy in an alternative format due to accessibility needs, please contact us at pecbora@gmail.com, and we will provide it in a suitable form.

Have Privacy Concerns?

We're here to help address any questions or concerns about your privacy.

Contact Privacy Team